Thank You!
We're so excited to have you at Mama Roots Collective!
Please check your email for class registration confirmation and log into your Momence account to view your upcoming class!
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FAQ
What is your class cancellation policy?
CANCELLATION POLICY
- Members must cancel their class reservation at least 12 hours prior to the scheduled class start time to receive full class credit back
- Any cancellation after 12 hours prior to the class will result in a partial refund if purchasing a single class
LATE CANCELLATION & NO-SHOW POLICY
To ensure fairness to providers and fellow members:
- Cancellations made within twelve (12) hours of class start time will result in loss of the class credit
- Failure to attend a scheduled class (“no-show”) will also result in loss of the credit
EMERGENCY CONSIDERATIONS
- We undesrtand that unexpected situations may arise, especially during pregnancy and postpartum. In the case of an emergency, please contact us directly at 415-532-2506 and exceptions may be considered
How do I reschedule my class?
To reschedule, please log into your Momence account or call/text us at 415-532-2506 or send us an email at hello@mamarootscollective.com
How do I sign up for more classes?
Please visit our class schedule again to sign up for more classes!
What does your membership include?
Family Membership:
- 4 class credits per month (less than $40 for a one hour class!)
- One month early access to classes
- Membership shared with your partner and baby
- Choice of any membership class offerings
- Discounted rate on additional classes
- Community support
- Local provider connections
- One location to build your village and care team
Sign up for our Family Membership today!
Platinum Membership:
- 8 class credits per month (less than $40 for a one hour class!)
- 1 guest pass per month for selected classes
- Everything in the Family Membership!
Sign up for our Platinum Membership today!
How are the class credits used?
🌱 Any class with mother and/or baby only counts towards 1 credit per hour of the class:
- 1-hour class for mother and/or baby = 1 credit used
- 1.5-hour class for mother and/or baby = 1.5 credit used
- 2-hour class for mother and/or baby = 2 credits used
🌱 Any class with couples (mother and partner/support person) counts towards 1.5 credits per hour of the class:
- 1-hour couples class (mother and partner/support person) = 1.5 credits used
- 2-hour couples class (mother and partner/support person) = 3 credits used
